Fusion CX
LISTEDIPO Date: 14 Oct - 16 Oct 2026
Listing Date: 22 Oct 2026
Price Range
₹275 to ₹289
Issue Size
702 Cr
Min Investment
₹14,025
Min Application
51 Shares
Schedule of Fusion CX
Issue open date
14 Oct 2026
Issue close date
16 Oct 2026
UPI mandate deadline
16 Oct 2026 (5 PM)
Allotment finalization
19 Oct 2026
Share credit
N/A
Listing date
22 Oct 2026
Mandate end date
31 Oct 2026
Issue size
| Funds Raised in the IPO | Amount |
|---|---|
| Overall | 702 Cr |
| Fresh Issue | 1.73 Cr |
| Offer for Sale | 69.9 Cr |
Allotment DetailsNew
| Allotment Timeline | Details |
|---|---|
| Allotment Date | 19 Oct 2026 |
| Allotment Link | {Link} |
Grey Market Premium
NewGrey Market Premium (GMP) is the premium at which the shares are traded in the grey market. It gives a fair idea about the listing price of the IPO shares. The GMP can be positive or negative based on the demand and supply of the shares in the grey market.
| Date | IPO Price | GMP | Est. Listing Price |
|---|---|---|---|
| 22 Oct 2026Latest | ₹289 | ₹13 | ₹302(+4.67%) |
| 21 Oct 2026 | ₹289 | ₹13 | ₹302(+4.67%) |
| 20 Oct 2026 | ₹289 | ₹20 | ₹309(+6.92%) |
| 19 Oct 2026 | ₹289 | ₹13 | ₹302(+4.5%) |
| 18 Oct 2026 | ₹289 | ₹19 | ₹308(+6.57%) |
| 17 Oct 2026 | ₹289 | ₹13 | ₹302(+4.5%) |
| 16 Oct 2026 | ₹289 | ₹8 | ₹297(+2.77%) |
| 15 Oct 2026 | ₹289 | ₹22 | ₹311(+7.61%) |
| 14 Oct 2026 | ₹289 | ₹33 | ₹322(+11.42%) |
| 13 Oct 2026 | ₹289 | ₹33 | ₹322(+11.59%) |
| 12 Oct 2026 | ₹289 | ₹14 | ₹303(+4.84%) |
| 11 Oct 2026 | ₹289 | ₹22 | ₹311(+7.61%) |
| 10 Oct 2026 | ₹289 | ₹53 | ₹342(+18.34%) |
| 9 Oct 2026 | ₹289 | ₹55 | ₹344(+19.03%) |
Performance Fusion CX
| Issue Price | Listing Gain | Current Market Price | P/L |
|---|---|---|---|
| ₹275 to ₹289 | ₹ 305 (5.54%) | ₹ 287.8 | -0.42% |
About Fusion CX
Fusion CX Limited is a global customer experience (CX) and business process management company providing multilingual customer support through voice, email, chat, social media and messaging channels. Its services include customer acquisition, technical support, payment collections, customer retention, and AI data infrastructure services such as data annotation, image and video labelling, and robotic teleoperations. Through its subsidiary, Omind Technologies, the company develops AI-powered solutions for conversational AI, marketing automation, quality management and workforce optimisation. As of June 30, 2026, Fusion CX operated 40 delivery centres across 13 countries, supported 28 languages and served 208 customers, including 22 Fortune 1000 companies.
| Founded in | 2004 |
| Managing director | Pankaj Dhanuka |
| Parent organization | P N S Business Private Limited |
Financial Overview
Strengths
4- 1
Global operational presence. Operating across multiple countries and supporting 28 languages enables Fusion CX to serve international customers and manage multilingual customer-service requirements.
- 2
Diversified service portfolio. The company combines traditional customer support and business-process services with AI data annotation, data labelling, robotic teleoperations and digital solutions.
- 3
AI technology capabilities. Through Omind Technologies, Fusion CX is developing AI-powered tools for conversational AI, marketing automation, quality assurance and workforce management, creating opportunities to improve efficiency and expand technology-led services.
- 4
Established enterprise relationships. The company serves customers across telecom, utilities, BFSI, healthcare, retail and technology, including 22 Fortune 1000 companies as of June 30, 2026.
Risks
4- 1
Geographical revenue concentration. The United States and Canada accounted for approximately 85.26% of FY2026 revenue from operations, exposing the company to economic conditions, regulatory changes and client-spending trends in those markets.
- 2
High employee-related costs. Customer experience and business-process services depend heavily on personnel. Wage inflation, employee attrition, recruitment expenses and training costs could pressure operating margins.
- 3
Technology and AI disruption. Rapid advances in generative AI and automated customer-service systems could reduce demand for some traditional outsourcing services, requiring continuous investment in technology and employee skills.
- 4
Intense competition and customer retention. Fusion CX competes with global business-process outsourcing companies and technology-led service providers. Pricing pressure, contract losses or reduced spending by major clients could affect revenue and profitability.
Subscription Figures
| Category | Subscription (No. of times) |
|---|---|
| Qualified Institutional Buyers (QIBs) | 4.21 |
| Non-Institutional Investors (NIIs) | 4.73 |
| Retail Individual Investors (RIIs) | 5.99 |
| Employee | N/A |
| Total | 4.68 |